Project Tag: customer retention
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American Public Media Public Insight Network (PIN®)
Launched custom relationship management product (CRM) allowing citizens to contribute to newsrooms by sharing first-hand experiences, expertise, and other insights with journalists.
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Scalable Email Newsletter for Columbia University
Develop a scalable email newsletter that would driver higher engagement. Content strategy involved solidifying Columbia University as a research institution, and highlighting University life for prospective professors, staff, and students.